House Rules

Regulations and Suggestions for Cuenca Rooms B&B

Dear Guests:

In order to maintain a pleasant atmosphere, we request that you read the Cuenca Room B&B house rules.

  • Please respect the silence between 10:00PM and 7:00AM.
  • Please maintain a friendly and respectful behavior to all personnel and other guests.
  • Any damage caused due to improper use of the facilities will result in a fine.
  • Please do not take anything (towels, toiletries, beddings, etc) from the house that does not belong to you. If a guest if caught with items of the house, civil and criminal action will be taken.
  • Please do not eat in the rooms.
  • Please do not use excessive amount of toilet paper, and do NOT flush paper towels, feminine items, diapers, or any other products in the toilet. If there is a problem, please call immediately. If maintenance determines that the toilet was clogged with any of the above mentioned items, the guest will be charge a fine.
  • Smoking is allowed only on the balcony or on the outdoor patio. Smoking is prohibited indoors.
  • Please turn off the lights when you leave a room.
  • Do not linger in the showers.
  • The B&B is not responsible for money or personal belongings.
  • The kitchen is available for light use only. Please leave the kitchen clean and all items used washed. Guests must provide their own food and groceries.
  • The kitchen is off limits between 9:00PM and 11:00AM
  • Please give prior notice before using the laundry facilities. The laundry facilities cost $5.00 USD per load (wash and dry).
  • For internal security, please do not invite guests to the house. Any guests not announced will be considered a serious offense accompanied by a fine.
  • A $25.00 USD fine will be charged for lost keys. Please leave your keys at the front desk when you check out.
  • Please leave all doors closed and locked when you leave the house.
  • Check-in takes place after 2:00PM unless agreed upon arrival. For internal security, guests must show a valid ID in order to check in.

Payment and/or balance of your stay

  • No checks, credit cards, or debit cards are accepted.

Check-out

  • Unless agreed upon, check-out is at 11:00AM. This allows the rooms to be cleaned in order to welcome new guests.
  • If a guest does not check out by 11:00AM, an additional night will be charged. No refunds are available.
  • Breakfast is served from 8:00AM to 10:00AM. Outside of this schedule, service is not guaranteed.
  • Breakfast is basic and include coffee or tea, milk, toast, butter, jam, fruit juice, water and other surprises!

Your collaboration and respect for these house rules are highly appreciated. Incompliance will result in not being able to extend your stay.

Your comments and suggestions are always welcome, as they allow us to improve our service.

Reserve your rooms at Cuenca Rooms! Book now!